Frequently Asked Questions

Get answers to common questions about SecureShare's security, features, and pricing.

Security & Privacy

How is my data protected?

We use AES-256 encryption in transit and at rest, Multi-Factor Authentication support, secure access controls, and detailed audit logs.

Do you store my documents forever?

No. You control data retention and can delete files or apply expiration rules.

Who can access my documents?

Only recipients you approve and authorized team members. Every access point is monitored.

Does Confishare share or sell data?

Never. We do not sell, trade, or misuse confidential information.

Features & Usage

Is an account required?

Yes. Accounts ensure secure access, audit trails, private sharing, and persistent control over your documents.

Can I invite my team to collaborate?

Yes. You can add team members, assign roles, and control permissions for each document.

What user roles are available?

Admin, Manager, Contributor, and Viewer which enables secure and structured collaboration.

How do I upload and share a document?

Click “Upload”, choose your file, then set who can view or edit it. Once uploaded, you can share via a secure Confishare link or email invitation.

Can I control who sees or downloads my files?

Yes. You can choose to make a document view-only, allow comments, or permit downloads. You can also revoke access at any time from your dashboard.

Does Confishare integrate with other tools?

Yes. We support integrations with drives, CRMs, and collaboration platforms. API access available.

Can I automate workflows?

Yes. Automate creation, sharing, notifications, and access tracking via API.

What file formats are supported?

PDF, DOC, DOCX, and supporting attachments including images and other common file types.

Compliance & Legal

How is my data protected?

We use AES-256 encryption in transit and at rest, Multi-Factor Authentication support, secure access controls, and detailed audit logs.

Do you store my documents forever?

No. You control data retention and can delete files or apply expiration rules.

Who can access my documents?

Only recipients you approve and authorized team members. Every access point is monitored.

Does Confishare share or sell data?

Never. We do not sell, trade, or misuse confidential information.

Can Confishare support cross-border compliance?

Yes. Confishare supports global workflows. For specialized legal guidance, consult your counsel.

Can I attach additional files?

Yes, you can add exhibits, attachments, and amendments.

Is Confishare compliant with data-privacy standards?

Yes. We follow global data-protection practices. For GDPR/NDPA or enterprise compliance inquiries, contact support.

Pricing Plans

Do you offer a free plan?

Yes, start free, then upgrade for advanced controls, team members, and expanded storage.

Can I upgrade or cancel anytime?

Yes, you can manage your plan anytime in your dashboard.

Do you offer enterprise pricing?

Yes. We provide enterprise features including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Application Programming Interface Access (API), and dedicated support.

Support & Troubleshooting

How is my data protected?

We use AES-256 encryption in transit and at rest, Multi-Factor Authentication support, secure access controls, and detailed audit logs.

Do you store my documents forever?

No. You control data retention and can delete files or apply expiration rules.

Who can access my documents?

Only recipients you approve and authorized team members. Every access point is monitored.

Does Confishare share or sell data?

Never. We do not sell, trade, or misuse confidential information.

Can Confishare support cross-border compliance?

Yes. Confishare supports global workflows. For specialized legal guidance, consult your counsel.

Can I attach additional files?

Yes, you can add exhibits, attachments, and amendments.

Is Confishare compliant with data-privacy standards?

Yes. We follow global data-protection practices. For GDPR/NDPA or enterprise compliance inquiries, contact support.

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